Important Information
Policies
To help make your stay at Atlantis The Palm Dubai in Dubai as comfortable and enjoyable as possible, please take a moment to review the hotel policies below. These guidelines cover important details such as check-in and check-out times, guests, children, pets, and payments, so you know what to expect throughout your stay.
Policies structured to support a large-scale resort environment and international standards.
Check-In and Check-Out
Check-in typically begins in the mid-afternoon, while check-out is scheduled around midday. These timings follow standard resort practices in Dubai.
Identification and Age Requirement
Guests must present valid identification upon arrival. Minimum age requirements apply for independent stays.
Smoking Policy
Non-smoking rooms are available, and smoking is restricted to designated areas within the resort.
Pet Policy
Pets are not permitted at Atlantis The Palm, Dubai.
Cancellation Policy
Cancellation terms vary depending on the booking type. Flexible rates allow modifications within a set timeframe, while other bookings may carry stricter conditions.
Payment and Deposit
A valid payment method is required at check-in. Deposits may be requested depending on the booking terms or length of stay.